Privacy Policy

 

Hyperbaric-Horizon operates an oxygen wellness centre and the website associated with Hyperbaric-Horizon. We are committed to protecting your privacy and handling your personal information in a transparent and secure manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services.

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1. Information We Collect

We may collect personal and non-personal information in the following ways:

a. Personal Information

Personal information is information that can identify you as an individual. This may include:

• Full name

• Email address

• Phone number

• Date of birth

• Appointment and booking details

• Health or wellness-related information you voluntarily provide (where permitted by law)

• Payment or billing information (processed securely by third-party providers)

b. Non-Personal Information

Non-personal information does not directly identify you and may include:

• Browser type and version

• Device information

• IP address

• Pages visited and time spent on the Website

• Referring website URLs

2. How We Use Your Information

We use the information we collect for purposes including:

• Providing and managing our oxygen wellness services

• Scheduling and managing appointments

• Communicating with you regarding inquiries, bookings, or services

• Improving our Website, services, and customer experience

• Processing payments and transactions

• Complying with legal and regulatory obligations

• Sending promotional or informational communications (where consent is provided)

3. Health and Wellness Information

As an oxygen wellness centre, Hyperbaric-Horizon may collect limited health or wellness-related information that you voluntarily provide. This information is used solely to assess suitability for services, enhance safety, and improve your experience. We take reasonable steps to protect this information and only collect what is necessary and permitted by applicable law.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information only in the following circumstances:

• With trusted service providers who assist us in operating our Website or delivering services (e.g., booking systems, payment processors)

• When required by law, regulation, or legal process

• To protect the rights, property, or safety of Hyperbaric-Horizon, our clients, or others

• With your consent or at your direction

5. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to:

• Enhance user experience

• Analyze Website traffic and usage trends

• Remember user preferences

You can choose to disable cookies through your browser settings; however, some features of the Website may not function properly as a result.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access your personal data

• The right to correct or update your information

• The right to request deletion of your personal data

• The right to withdraw consent for certain processing activities

To exercise these rights, please contact us using the details below.

9. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services and Website are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Website after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

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Office 22 Burnside Business Centre

Burnside Road

Peterhead

AB42 3AW

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Tel. 01779 601207

hyperbarichorizon@outlook.com

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